A Variety of Courses and Theme Days (Norway)

In Norway, a variety of different training opportunities are set up for the fall. These cover courses in Enterprise Manager (basic and advanced), Internal Reporting, and the Self Service Portal (basic and advanced) as well as half-day, or one-day, theme courses in Knowledge Management, POB Dataloads, KPI Explorers and much more. See more on Wendia’s Norwegian website, where you can find further information about the upcoming courses.

Join us for one or more of these trainings dedicated to your continued success with POB!

POB User Group Conference in Sweden (March 2018)

Next year’s Scandinavian PUG Conference will mark the 20th anniversary of the POB User Group in Scandinavia – the two-day conference is planned for March 13-14, 2018, at the beautiful Gimo Herrgård, about an hour’s drive north of Stockholm’s Arlanda airport. The conference will be packed with presentations, workshops and plenty of opportunity for networking with POB colleagues from all over Scandinavia. The Scandinavian PUG board recently met to start preparations for making the 20th anniversary conference a memorable one.

At the recent meeting, the PUG board also evaluated this year’s conference and discussed the change in the board caused by a job change for one of the board members. Read more about the outcome of the recent board meeting in the information from the board.

Following the board meeting and in preparation for next year’s conference, two short surveys are being prepared for sending out in Scandinavia over the next weeks. The board will meet again in September, and hope to send out more information about the coming conference during September-October.

POB G6 Administrator Training (Utah)

Wendia North America hope to see you for the next POB G6 Administrator training, planned for August 7-11. The class will be using the POB G6 Version 1.8 system for the training, which is the current generally available release of POB. In addition to the general POB admin subjects, 1.8 features like GUI enhancements, new themes, additional custom windows and enhancements to the POB Web functionality will also be reviewed.

This would be a great class to attend with the focus on POB G6 1.8, whether you are on 1.8 or on a back release. Wendia are certain you will find it worthwhile, valuable to your investment in POB, and technically inspiring – so please join in!

See the invitation here. Register by July 24 by sending a mail to Paige Tueller.

New Date for Advanced Admin Course in Denmark

The 2-day advanced POB system administration course has been rescheduled for May 29th-30th.

The training will be based on POB G6 1.8 – the current generally available release of POB. This would be a great class to attend with the focus on POB G6 1.8, whether you are on 1.8 or on an earlier release, and Wendia Denmark hopes to see you there! Read more about the training here.

System Administration Training Sessions in Denmark

Today, Wendia Denmark sent out invitations for two SysAdmin Training sessions in May and June; A basic course to be held on May, 15th-16th, and an advanced course planned for June, 8th-9th. The trainings will be based on POB G6 1.8 – the current generally available release of POB. These would be great classes to attend with the focus on POB G6 1.8, whether you are on 1.8 or on an earlier release, and Wendia Denmark hopes to see you there! Read more about the trainings here.

Admin Training in April (Utah)

Wendia North America recently sent out invitations for the next Wendia POB Admin training that is planned for April 10th-14th. The class will be using the POB G6 Version 1.8 system for the training, which is the current generally available release of POB. In addition to the general POB admin subjects, 1.8 features like GUI enhancements, new themes, additional custom windows and enhancements to the POB Web functionality will also be reviewed.

This would be a great class to attend with the focus on POB G6 1.8, whether you are on 1.8 or on a back release. Wendia North America are certain you will find it worthwhile, valuable to your investment in POB, and technically inspiring – and hope to see you there.

See the invitation here. Register by March 31st by sending a mail to Paige Tueller.

 

Successful Scandinavian PUG Conference 2017

PUG 2017 has just been held at the Sundvolden Hotel in Norway. Thanks to all participants for sharing their knowledge and contributing to a lot of networking and fun. The two-day program included presentations and round-table discussions on topics like setting up service catalogs in the Self Service Portal, as well as setting up landing pages for it, customized case windows, the Project & Change Management module, Knowledge Management, Enterprise Service Management and mail distribution from POB and a whole lot more. Furthermore, the conference participants competed in a geoQuestor event and discussed various issues at the yearly General Assembly. All presentations and notes from the General Assembly can be found at PUG Events. Images by courtesy of Arne Kolstø can be found here.

PUG 2017 på Sundvolden Hotel, Norge

Deltagere i konferencen 2017

Deltagerliste

Program og nærmere om plenumindlæg og rundbordssamtaler

Program

Referat fra Generalforsamling 15. marts 2017

Referat fra POB User Group’s Generalforsamling 2017

PUG regnskab 2016 og budget for 2017

Regnskab 2016

Vejen til et servicekatalog i SSP af Kim Skotte Larsen, Herning Kommune

Vejen til et servicekatalog i SSP

ITIL prosessbeskrivelse førte til endringer i POB af May Liss Urang, Statsbygg

ITIL prosessbeskrivelse førte til endringer i POB

Visning af tilrettede sagsvinduer afhængig af brugergruppe af Lennard Kjartan Christensen, Vejle Kommune

Visning af tilrettede sagsvinduer afhængig af brugergruppe

PCM modulen hos Statsbygg (Rundbordssamtale)

PCM modulen hos Statsbygg

Knowledge Management i POB (Rundbordssamtale)

Knowledge Management i POB

Sett opp en ny forside til din POB SSP (Rundbordssamtale)

WSSP

Sett opp en ny forside til din POB SSP (Rundbordssamtale)

Design af forside

Wendias indlæg dag 2 af Jeppe Mølbak Hansen

PUG 2017

Wendias indlæg dag 2 af Atle Nilssen

Service Management

Wendias indlæg dag 2 af Atle Nilssen

Mail Distribution

Wendias indlæg dag 2 af Atle Nilssen

Patch Process

Training Sessions coming up this Spring (Utah)

The North American team is excited to invite POB users to a 5-day POB System Administration training that will be held at Wendia North America’s corporate headquarters in Orem on April 10th-14th.

Also, in May, 16th-18th, a PCM Bootcamp is held offering students the knowledge necessary to build out and automate their own business workflows. The three-day in-depth training starts off with a hands-on training on the PCM module followed by two days dedicated to creating and designing workflows for the students’ business.

To learn more about the upcoming training sessions in North America and/or for signing up, please contact Paige Tueller.

 

Scandinavian PUG 2017: How ITIL Process Descriptions caused changes in POB PCM

After many years of working with Change in POB, Norwegian Statsbygg thoroughly revised their ITIL processes. At the upcoming conference, Statsbygg will do a presentation on how revised ITIL processes led to a new and improved way of using POB PCM.

Statsbygg will also be hosting a round-table discussion where they will go in depth with how they changed their use of POB PCM and what advantages it gave.

Interested in the topic? There might still be available seats, click here