PUG 2019: User Conference in Copenhagen (Scandinavia)

The Scandinavian PUG board invites users for the 21st annual POB User Group Conference that will be held April 2nd-3rd, 2019, at the Comwell Conference Center Copenhagen, with accommodation at the AC Bella Sky Hotel. During the two days, participants will learn about ways to improve their overview and gain better control in their organizations.

Agenda highlights:

• Self Service solutions to provide important input to service organizations
• Self Service on the mobile
• Customized change management through self-built windows
• Presentations, round-table discussions and workshop
• POB Q&A session
• News from Wendia about the latest development of POB

Do not miss out on this opportunity to meet with fellow POB users, strengthen your network and learn from others – for questions about pricing and registration send an e-mail to Maja Seilund.

Dates Set for the Scandinavian PUG 2019

The Scandinavian PUG board is looking forward to April 2nd-3rd, 2019, as the dates for next year’s POB User Group Conference. The Conference will be held in Copenhagen, at the Comwell Conference Center Copenhagen / AC Bella Sky Hotel. Last week the board met at the conference center / hotel to check out the facilities, evaluate the 2018 Conference, including participants’ feedback, and start the planning of the 2019 Conference. Read the notes from the board meeting here.

The two-day conference will feature traditional customer presentations, round-table discussions and POB product presentations, as well as new features in the program such as a POB Q&A session and a workshop. There will be ample opportunity for networking – e.g. over cocktails in the SkyBar that offers a magnificent view over Copenhagen from the 23rd floor.

Mark your calendars and stay tuned for more information about next year’s conference.

Succesful Meeting in the Norwegian POB Forum

On Wednesday September 26th, POB users met for a POB Forum Lunch-and-Learn meeting hosted by Wendia Norway at their offices in Oslo – including the ones participating via Skype a total of 29 people attended.

In the afternoon seminar, Wendia partner Ceesoft, Anders Grindland and Dag Lund, presented the integration between POB and Ceesoft’s service monitoring tool, Ceeview, and Wendia’s Atle Nilssen presented the new features and functionalities of POB 1.9 that was released earlier this summer.

Successful Conference in Germany

The German PUG team warmly thanks all attendees at the recent PUG Conference in Germany for attending and sharing their POB expertise and knowledge.

The two days’ conference went very well with interesting presentations and lots of questions, discussions and new input to take home. Day one was rounded off with an exciting escape-the-room event, where the two teams competed on time to solve the challenges, before they all joined a late-night dinner. Day two gave exciting views on POB and future releases. All attendees look forward to getting the new features mentioned and planned for 1.10 and the next major release 2.0.

The PUG team looks forward to seeing the growing POB community on the next PUG DACH in 2019!

See more images from the event here and/or go to Events to see the presentations from the conference.

2019 PUG Conference in Copenhagen (Scandinavia)

The Scandinavian PUG board is looking at April 2nd-3rd, 2019, for next year’s POB User Group Conference to be held in Copenhagen, possibly at the Comwell Conference Center Copenhagen / AC Bella Sky Hotel. Next week the board will be meeting at the conference center / hotel to check out the facilities, evaluate the 2018 Conference, including participants’ feedback, and start making plans for the 2019 Conference.
Mark your calendars and stay tuned for more information about next year’s conference.

 

PUG Konferenz 2018

Teilnehmer

Teilnehmerliste

Agenda

Agenda

Stefan Reichelt's presentation

Machen Sie sich’s bequem

Atle Nilssen's presentation

How to handle GDPR in POB

Atle Nilssen's presentation

Monitoring Services

Dag Lund's presentation

Monitoring Services

Thomas Graf's presentation

SIAM Umsetzung mit Lomnido

Atle Nilssen's presentation

Going from ITSM to ESM

Titus Klijsen's presentation

MexonInControl

Jürgen Gross' presentation

Service Management 4.0

Kevin Goertzen's presentation

Design POB for your Usability

Kevin Goertzen's presentation

POB 1.9 General Overview

 

Exciting Expert Presentations at the D-A-CH PUG

The German PUG-team is thrilled to present an updated agenda for the upcoming POB User Group Conference. The agenda features a good mix of expert POB presentations that will show you how to handle data security, make POB administration easier and design POB for usability, and other Service Management topics that will inspire you to go beyond IT Service Management. The two-day program also features a Question-and-Answer session with POB-expert Stefan Reichelt and Wendia senior executive Kevin Goertzen, where all POB-related questions can be answered, latest news about the development of POB, as well as a social event and dinner to conclude day 1.

Don’t miss out on this great opportunity to meet with other POB users to Share, Learn and Connect – share your knowledge, learn from other POB users and connect with others to grow your professional network. Click here to register.

PUG Conference about Data Security (D-A-CH)

The D-A-CH PUG team is just a few steps away from finalizing the agenda for the Conference that will be held on September 13-14, 2018, at the Amber Hotel in Leonberg, near Stuttgart.

At the conference, Stefan Reichelt, POB Administrator at COMPAREX will share his experiences and inventions for making POB administration much easier. Timm Abraham, IT Service Design & Transition Manager at RICOH will hold a presentation about handling data security in POB. Also, Stefan Reichelt and Wendia consultants will host a general Q/A session, where attendees can have all their POB-related questions answered. Also, attendees will be meeting senior Wendia consultants and chief technical officers who will be sharing their expertise in presentations about how to handle GDPR in POB, how to customize POB windows to have even more possibilities in the daily work, alternative ways to use POB outside ITSM, and the latest development of POB. Check out the preliminary agenda.

Sign up by August 25th not to miss out on this great opportunity to meet with other POB users to Share, Learn and Connect – share your knowledge, learn from other POB users and connect with others to grow your professional network. Price per seat at the conference is 440 EUR (price includes two days’ conference, one night’s accommodation, all meals and a social activity on Thursday afternoon). Quantity discount is offered to companies sending more than one attendee. 

New Dates for Trainings (Utah)

Wendia North America has had to reschedule some training sessions and can now announce three sessions planned for the fall:

A Basic POB Admin Training will be held on September 24th-28th

An Advanced POB Admin Training is planned for October 23rd-26th

And finally the PCM Bootcamp has been rescheduled to November 14th-16th

We look forward to welcoming customers to these sessions and remind all of the special discounts offered to those registering and paying by the end of June. Contact Susan Miller if you have any questions, and/or for signing up.

PUG Conference in Germany

The German PUG team is putting together the agenda for the 2018 Conference for German-speaking POB users that will be held on September 13-14, 2018, at the Amber Hotel in Leonberg, near Stuttgart.

At the conference attendees will be meeting senior Wendia consultants and chief technical officers who will be sharing their expertise in presentations about how to handle GDPR in POB, how to customize POB windows to have even more possibilities in the daily work, alternative ways to use POB outside ITSM, and the latest development of POB. Arrangements are also being made with some customers to give presentations and share what they are doing with POB in terms of handling the challenges of data security and making POB administration easier and more effective.

We hope all German-speaking POB users have marked their calendars for this great opportunity to meet with other POB users to Share, Learn and Connect – share your knowledge, learn from other POB users and connect with others to grow your professional network.